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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2020 we were delighted to be awarded the Platinum Trusted Service status by Feefo for consistently scoring a customer satisfaction score of 95% or higher over a sustained period of 3 years or more.

 

See what people are saying about our breakdown cover packages


Rating: Excellent
Customer comment: Very efficient and excellent price. Very happy to go with this company Read more
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Rating: Excellent
Customer comment: Very easy online, luckily we didn't need it
on our holiday to Europe.
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Rating: Excellent
Customer comment: Applying on line and filling in the form was very straightforward Read more
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Rating: Excellent
Customer comment: I am genuinely amazed. Our car had a problem starting in Spain, and we were utterly clueless about the cause, so I decided to call Eurobreakdown for help`. Less than an hour later, a kind Gentleman showed up in his truck and apologised that he had taken so long as a woman with a small child had been... Read more
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Rating: Excellent
Customer comment: Very easy to see what the policies covered and the price - Although only travelling for a few days this type of cover removes the stress that could occur by knowing you are covered and in safe professional hands Read more
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Rating: Excellent
Customer comment: Your staff were very good st explaining things to me. I have nit yet user the cover as I don't go away until Mid June. Up to now all is ok Read more
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Rating: Excellent
Customer comment: Great experience... booking was easy, get your documents on the spot Read more
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Rating: Excellent
Customer comment: Thanks very much Read more
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Rating: Excellent
Customer comment: Great service and price Read more
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Rating: Excellent
Customer comment: i havent been anywhere to make use of this cover..but peace of mind when travelling is paramount Read more
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Rating: Good
Customer comment: Simple an clear to do. Read more
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Rating: Excellent
Customer comment: Very well set out and easy to understand which level of cover to purchase. Read more
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Rating: Excellent
Customer comment: Great cover at a really good price . Peace of mind for are trip ,. Read more
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Rating: Excellent
Customer comment: Great easy to use Read more
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Rating: Excellent
Customer comment: Easy to use online service, so far so good
If we need to use the service that'll be the proof the pudding, fingers crossed we don't
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Rating: Excellent
Customer comment: Simple and easy to use, great value Read more
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Rating: Excellent
Customer comment: I was researching for a UK and European breakdown service and found Euroobreakdown. The site was easy to understand hopefully I will never have to use the benefits but at present all bodes well. Read more
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Rating: Good
Customer comment: Easy enough to book. Cover seems good. Had some live chat interaction that was quick and informative. Good value compared to bigger breakdown brands. Read more
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Rating: Excellent
Customer comment: The site was easy to manoeuvre and the various options available were explained in detail so you knew exactly what you were getting for each option Read more
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Rating: Excellent
Customer comment: Provide more for your money Read more
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Rating: Excellent
Customer comment: Grate service Read more
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Rating: Good
Customer comment: All done OK - Very hoppy with the price and service Read more
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Rating: Good
Customer comment: easy to purchase, quickly answered my question.

received documents quickly
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Rating: Excellent
Customer comment: Excellent service from when my father in law needed assistance while in France Read more
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Rating: Excellent
Customer comment: The assistant was very clear and helpful. Read more
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Rating: Excellent
Customer comment: Your breakdown package appeared to be the most comprehensive & value for money. Read more
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Rating: Excellent
Customer comment: Seems efficient at producing the paper work and taking money Read more
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Rating: Excellent
Customer comment: Simple to use, clear questions and excellent choice of cover. Reasonable pricing compared to other brands. Definitely recommend to friends and family. Read more
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Rating: Excellent
Customer comment: No one wants to have to make use of your services but if they are required then you want to know it will work out well....for me it did, what more can I say. Thankyou Read more
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Rating: Excellent
Customer comment: Good speedy product delivery. Read more
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Rating: Excellent
Customer comment: Excellent . Read more
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Rating: Excellent
Customer comment: Guy that answered the phone was so knowledgeable and helpful it was old fashion service Read more
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Rating: Excellent
Customer comment: Excellent value for money. Easy to buy. Read more
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Rating: Excellent
Customer comment: Very straightforward Read more
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Rating: Excellent
Customer comment: The website was easy to use. The cost and product you are buying are easy explained and understandable. And the price was right for the peace of mind coverage I bought. Read more
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Rating: Excellent
Customer comment: Excellent communication and cover offered is better than other providers. It helps to know there is a good service when away from UK. Read more
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Rating: Excellent
Customer comment: Money well spent after the insurance paid for my eurotunnel amendment fee after I had a problem with my bike the day before I was due to go.

They picked up my bike following an accident in the UK, took it took a garage and changed the eurotunnel tickets and paid the fees so that I could...
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Rating: Good
Customer comment: Rang up to find out my European breakdown cover(which had expired)then after a few minutes was offered a years cover at a fair rate by the sales chap,so all done very promptly and efficiently. Read more
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Rating: Excellent
Customer comment: A quick quote tailored to what I needed.
Operator listen to what I required, then suggested which policy would fulfil my requirements.
I was using the website at the time, this helped the choice of cover.
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Rating: Excellent
Customer comment: Clear concise nothing superfluous Read more
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Rating: Excellent
Customer comment: Great service, very quick response when I needed to change the dates of my cover. The cost of the cover is also great. Read more
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Rating: Excellent
Customer comment: I used them in the past and they were excellent when I needed help and I would not travel with anyone else. Read more
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Rating: Good
Customer comment: Information is clear and easy to process. This is the second year I have chosen this company and, fortunately, have not had to claim (and hope I never do), hence only 4 stars. Read more
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Rating: Good
Customer comment: Easy to use had used before Read more
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Rating: Excellent
Customer comment: Used them before and the website is easy to navigate. The cover provided is exactly what I needed. Read more
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Rating: Excellent
Customer comment: Didn’t need it on my trip abroad, but it gave us the peace of mind that if needed it was there, and after all that’s what makes for a great trip. There Read more
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Rating: Excellent
Customer comment: Very easy to use ,as it was last year. Read more
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Rating: Excellent
Customer comment: For its simplicity and clarity of their content Read more
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Rating: Excellent
Customer comment: So far I haven’t needed to put the company to the test and I hope I never have to. Read more
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Rating: Excellent
Customer comment: It was simple to make the transaction. Read more
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