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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2020 we were delighted to be awarded the Platinum Trusted Service status by Feefo for consistently scoring a customer satisfaction score of 95% or higher over a sustained period of 3 years or more.

 

See what people are saying about our breakdown cover packages


Rating: Excellent
Customer comment: Great clear service well done đź‘Ť Read more
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Rating: Excellent
Customer comment: Cover everything you would need Read more
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Rating: Excellent
Customer comment: I originally chose Eurobreakdowns because they offer more than other services. Most importantly: Have you ever wondered what would happen to your car if you were not able to carry on driving abroad (e. g. for medical reasons or because it is unrepairable)? Well, they bring it home for you!
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Rating: Excellent
Customer comment: Simple, easy to use website. Read more
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Rating: Excellent
Customer comment: Read more
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Rating: Excellent
Customer comment: Great Service. Easy to contact, polite and helpful staff advising on Euro breakdown cover Read more
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Rating: Excellent
Customer comment: Great service, I had to call euro breakdown out when I got two flat tyres at the same time in France, they sorted everything out fantastic. Read more
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Rating: Excellent
Customer comment: easy to book online and a good price. hope not to use it. Read more
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Rating: Excellent
Customer comment: Read more
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Rating: Excellent
Customer comment: Good value, extensive cover, easy to use website, comprehensive documentation. Read more
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Rating: Good
Customer comment: Good peace of mind for a reasonable price. Only marked 4 stars as luckily not broken down or needed to use your service yet. Read more
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Rating: Excellent
Customer comment: Simple to set up and a good comprehensive package - essential for any trip to Europe. Read more
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Rating: Excellent
Customer comment: Great service nice and easy to use Read more
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Rating: Excellent
Customer comment: Quick easy and good cover Read more
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Rating: Good
Customer comment: Used them two or three times know .Good price and service Read more
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Rating: Good
Customer comment: Easy to book online. Really good value compared with other companies j Read more
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Rating: Good
Customer comment: Read more
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Rating: Excellent
Customer comment: easy to set up and pay But can not comment on service once broken down as have not needed to call on them as yet. Read more
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Rating: Excellent
Customer comment: Always use them after my brother had problems abroad and said they were excellent Read more
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Rating: Excellent
Customer comment: I have bought this company's annual breakdown policy cover for the past few years, solely because because of the ermergency services it offers for the price paid but to date, fortunately I haven't needed to actually put them to the test, thankfully. So I can't actually offer any good or bad... Read more
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Rating: Good
Customer comment: easy to set up Read more
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Rating: Excellent
Customer comment: Have used eurobreakdown for the last 2 trips to France and have booked again for this year. However to actually coment on the service provided one would have to break down to rate how good the response would be and that hopefully will not happen. I would add that having this cover does give peace... Read more
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Rating: Excellent
Customer comment: Read more
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Rating: Good
Customer comment: Easy to buy breakdown cover. Web site clear and not difficult to order the product. Read more
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Rating: Excellent
Customer comment: Simple to the point.
Easy to understand.
Good price for the cover.
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Rating: Excellent
Customer comment: Obtained some clarification on the service and a better price after I explained I was a returning customer. Call handler was very efficient Read more
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Rating: Good
Customer comment: Have not been away yet but buying the cover was easy enough. I will let you know more if I have to use it. Read more
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Rating: Good
Customer comment: Quick and easy to set up for my up coming European tour Read more
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Rating: Excellent
Customer comment: The purchasing process is fairly straightforward. I'll never really be able to comment on the service as a whole until of course I need to call upon it, which obviously I'm hoping never to have to do. Read more
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Rating: Good
Customer comment: Read more
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Rating: Excellent
Customer comment: Very easy policy to take out on line. Competitive price. I have not had to make a claim (and hope not to!) but it feels like a reliable company Read more
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Rating: Good
Customer comment: Came out top when I did a comparison site search , 3 levels of cover available, good price, good website easy to use and well presented Read more
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Rating: Excellent
Customer comment: The process of selecting the level of service was simple and straightforward. I have fortunately not had to use the policy yet. Read more
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Rating: Good
Customer comment: easy to use website and competitive price. Read more
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Rating: Excellent
Customer comment: I have used them before and broken down in Europe and they were excellent. I recommend them to all my friends Read more
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Rating: Excellent
Customer comment: Not used yet but hope I have good service if needed thankyou Read more
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Rating: Excellent
Customer comment: Haven’t had to use the service, but a good policy to cover you while driving in Europe. Let’s hope if we need to use it will be easy and efficient. Read more
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Rating: Excellent
Customer comment: Quick and efficient Read more
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Rating: Excellent
Customer comment: Very easy to book online, clearly displayed information Read more
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Rating: Excellent
Customer comment: so far, excellent product at great price, hopefully never find out if it delivers !! Read more
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Rating: Excellent
Customer comment: Fortunately I have not had a call out ( hope I never do ) but peace of mind knowing you are there is enough Read more
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Rating: Excellent
Customer comment: Read more
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Rating: Excellent
Customer comment: Read more
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Rating: Excellent
Customer comment: Read more
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Rating: Excellent
Customer comment: So easy to use got the policy without any hassle Read more
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Rating: Excellent
Customer comment: So far so good. I haven’t actually started my journey yet so cannot speak to the breakdown service itself (hopefully I won’t need it) but organising the cover through the online site was easy.
Cost of cover was also a plus; others were a bit pricey for the same level of service offered.
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Rating: Excellent
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